The error message being "an unknown error occurred". Unfortunately, me being a mac user, the launcher now gives a lovely cryptic error message. Thank you for your help, I contacted EA customer support and also tried your super pack. If you'd rather stick with the 32-bit version, please test the version of the Super Patch I linked and see whether it works. If you don't get anywhere with support, let me know. This is simple for a support rep to do once they understand the issue. In this case, you'd need to contact EA customer support and ask that the "entitlements" for the 64-bit versions of the base game and any packs you own be added to your account. Is it hidden by default or enabled another The 64-bit version shouldn't be hidden, but it doesn't always get granted automatically when registering a copy of the game from another source. It might have something to do with me transferring my Steam copy over to Origin. Unfortunately, I do not have the second library option. I had no trouble running it the last time I tried, but it's been a while and my current everyday Mac doesn't support it, so I can't test at the moment. Make sure to grab the digital download version, not one of the regional versions, and let me know whether you can run it. You should have two copies of Sims 3 in your library, one that says 64-bit on it: If you're willing to install the 64-bit version instead, that would get around this issue. I had no trouble running it the last time I tried, but it's been a while and my current everyday Mac doesn't support it, so I can't test at the I'm guessing it's 1.42, since that's the patch level of the Origin 32-bit version before it's been updated. If you'd like to stick with the 32-bit version, please try downloading the Super Patch from here, if you haven't already: If you'd like to play the 64-bit version but don't see it in your library, that's a separate issue that can be addressed by asking EA customer support to add the "entitlement," as it's called, for the 64-bit version to your game library. You should have two copies of Sims 3 in your library, one that says 64-bit on it:Īny computer that supports Mojave can also run 64-bit Sims 3, so unless you engaged in some hackery to get Mojave installed, you could choose either version. I'm guessing it's 1.42, since that's the patch level of the Origin 32-bit version before it's been updated.
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